**Consolidated Refund Policy for All Website Plans:**
1. **Refund Policy Overview:**
- Three Sixty Plus operates under a consolidated refund policy for all website plans. This policy outlines the terms and conditions regarding refunds for setup costs, hosting services, and domain registrations.
2. **No Refund of Setup Costs:**
- Setup costs for website plans, including but not limited to website development, design, and initial configuration, are non-refundable. Once payment is made for the setup cost, refunds will not be provided under any circumstances.
3. **No Refund of Hosting Charges:**
- Charges for hosting services are non-refundable. This includes fees paid for server space, bandwidth, and server maintenance. Once payment is made for hosting services, refunds will not be provided, regardless of usage.
4. **No Refund of Domain Registrations:**
- Charges for domain registrations are non-refundable. This applies to fees paid for the registration and renewal of domain names. Once a domain registration is processed, refunds will not be provided, even in the event of cancellation.
5. **Exceptions to the Refund Policy:**
- Refunds may be considered in exceptional circumstances, such as billing errors or unauthorized charges. Requests for refunds must be submitted within 7 days of the transaction date and will be reviewed on a case-by-case basis.
6. **Refund Process:**
- Refund requests must be submitted in writing to Three Sixty Plus customer support at info@threesixtypluss.com. The request must include relevant details such as the transaction ID, reason for the refund, and any supporting documentation.
- Refunds will be processed within 7 business days of approval. The refund amount will be credited back to the original payment method used for the transaction.
7. **Policy Amendment:**
- Three Sixty Plus reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
8. **Contact Information:**
- If you have any questions or concerns regarding our refund policy, please contact us at info@threesixtypluss.com.
9. **Governing Law:**
- This refund policy is governed by the laws of India, with disputes arising from or related to this policy shall be resolved under the jurisdiction of the state of Punjab.
By purchasing any website plan from Three Sixty Plus, you agree to abide by the terms and conditions outlined in this refund policy.
Our Refund Policy - Your Peace of Mind
**Effective Date: 01/02/2024**
**Product Photography Refund Policy:**
1. **Refund Policy Overview:**
- Three Sixty Plus offers product photography services as part of our comprehensive solutions. This policy outlines the terms and conditions regarding refunds for product photography services.
2. **Cancellation/Refund Request Period:**
- Customers may raise a cancellation/refund request within 7 days of placing an order.
3. **Refund Processing Time for Cancelled Orders:**
- Refunds for cancelled orders will be processed within 7 days from the date of cancellation.
4. **Order Processing Time:**
- Orders will be shipped within 7 to 15 business days from the date of order placement.
5. **No Refund of Setup Costs:**
- Setup costs for product photography sessions, including but not limited to planning, setup, and coordination, are non-refundable. Once payment is made for the setup cost, refunds will not be provided under any circumstances.
6. **No Refund of Photography Charges:**
- Charges for product photography sessions are non-refundable. This includes fees paid for the time and expertise of our photographers, equipment usage, and editing services. Once payment is made for photography services, refunds will not be provided, regardless of usage.
7. **No Refund of Editing Charges:**
- Charges for editing and post-production services are non-refundable. This applies to fees paid for retouching, color correction, and any other enhancements to the final product images. Once payment is made for editing services, refunds will not be provided, even in the event of dissatisfaction with the final results.
8. **Exceptions to the Refund Policy:**
- Refunds may be considered in exceptional circumstances, such as technical issues with the final images or failure to deliver the agreed-upon services. Requests for refunds must be submitted within 7 days of receiving the final images and will be reviewed on a case-by-case basis.
9. **Refund Process:**
- Refund requests must be submitted in writing to Three Sixty Plus customer support at info@threesixtypluss.com. The request must include relevant details such as the project details, reason for the refund, and any supporting documentation.
- Refunds will be processed within 7 business days of approval. The refund amount will be credited back to the original payment method used for the transaction.
10. **Policy Amendment:**
- Three Sixty Plus reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
11. **Contact Information:**
- For inquiries or refund requests regarding our product photography services, please contact us at threesixteeplus@gmail.com or call +91 91154 29751.
12. **Governing Law:**
- This refund policy is governed by the laws of India, with disputes arising from or related to this policy shall be resolved under the jurisdiction of the state of Punjab.
By availing of our product photography services, you agree to abide by the terms and conditions outlined in this refund policy.
**Logo Designing and Graphic Designing Refund Policy:**
1. **Refund Policy Overview:**
- Three Sixty Plus offers logo designing and graphic designing services as part of our comprehensive solutions. This policy outlines the terms and conditions regarding refunds for logo designing and graphic designing services.
2. **No Refund of Setup Costs:**
- Setup costs for logo designing and graphic designing projects, including but not limited to consultation, concept development, and initial design drafts, are non-refundable. Once payment is made for the setup cost, refunds will not be provided under any circumstances.
3. **No Refund of Designing Charges:**
- Charges for logo designing and graphic designing services are non-refundable. This includes fees paid for the time and expertise of our designers, concept creation, revisions, and final design delivery. Once payment is made for designing services, refunds will not be provided, regardless of usage.
4. **No Refund of Revision Charges:**
- Charges for revisions to the initial design drafts are non-refundable. This applies to fees paid for additional rounds of revisions beyond the scope of the agreed-upon number of revisions. Once payment is made for revision services, refunds will not be provided, even in the event of dissatisfaction with the final design.
5. **Free Basic Revisions:**
- Basic revisions to the initial design drafts are provided free of charge. These revisions include minor adjustments such as color changes, font modifications, or layout tweaks. Basic revisions are limited to a specified number of rounds as outlined in the project agreement.
6. **Exceptions to the Refund Policy:**
- Refunds may be considered in exceptional circumstances, such as failure to deliver the agreed-upon services or significant deviations from the project scope. Requests for refunds must be submitted within 7 days of receiving the final design files and will be reviewed on a case-by-case basis.
7. **Refund Process:**
- Refund requests must be submitted in writing to Three Sixty Plus customer support at info@threesixtypluss.com. The request must include relevant details such as the project details, reason for the refund, and any supporting documentation.
- Refunds will be processed within 7 business days of approval. The refund amount will be credited back to the original payment method used for the transaction.
8. **Policy Amendment:**
- Three Sixty Plus reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
9. **Contact Information:**
- If you have any questions or concerns regarding our logo designing and graphic designing refund policy, please contact us at info@threesixtypluss.com.
10. **Governing Law:**
- This refund policy is governed by the laws of India, with disputes arising from or related to this policy shall be resolved under the jurisdiction of the state of Punjab.
By availing of our logo designing and graphic designing services, you agree to abide by the terms and conditions outlined in this refund policy.
** Physical Products Refund Policy:**
**Return Policy for Three Sixty Plus Products:**
At Three Sixty Plus, we value your satisfaction and strive to ensure that you receive the products you ordered in perfect condition. To facilitate a smooth return process, we have established the following policy:
1. **Return Eligibility:**
- Products are eligible for return within 2 days of receiving the order.
- Returns are accepted only for products that are not as ordered or have manufacturing defects.
2. **Refund Criteria:**
- Refunds will be issued solely for products that do not match the ordered items or exhibit manufacturing defects.
- Refunds are not provided for change of mind or other reasons not related to product quality.
3. **Return Procedure:**
- To initiate a return, please contact our customer support team at info@threesixtypluss.com within the stipulated 2-day period.
- Provide your order details and reason for the return to facilitate the process.
4. **Refund Process:**
- Once the return request is approved, we will provide instructions for returning the product.
- Upon receiving the returned item, we will inspect it to verify the issue reported.
- Refunds will be processed promptly for eligible returns.
5. **Contact Information:**
- For inquiries or assistance regarding returns and refunds, please reach out to us at info@threesixtypluss.com. Our customer support team is here to help address any concerns you may have.
6. **Policy Revision:**
- Three Sixty Plus reserves the right to revise or update this return policy as needed. Any changes will be communicated through our website.
Thank you for choosing Three Sixty Plus. We appreciate your trust in our products, and we are committed to ensuring your satisfaction with every purchase.